CRG has adopted the following Financial Policy regarding payment for services. We require our clients to review our policy and sign a financial agreement once per year so that they are aware of our most current policies.
If you need to cancel an appointment, please provide at least 24 hours notice so we are able to reschedule the appointment time. Missed appointment or cancellations made less than 24 hours in advance will be charged to the client’s account for the full amount of the fee of the missed appointment.
At CRG, we are committed to creating and using protected health information (PHI) about you responsibly. Our Notice of Health Information Practices describes the personal information we collect, and how and when we use or disclose that information. It also describes your rights as they relate to your personal health information.
At CRG, our highly trained and experienced professionals use a comprehensive approach to assessment to ensure you can fully understand your or your child’s situation. Based on the concerns and questions that are presented during the intake appointment, an evaluation may be recommended to further assess any concerns and provide standardized data and information in order to provide an accurate diagnosis(es) and assist in developing a treatment plan. Additional information regarding the assessment process can be found in our Evaluations Policy.
Prescription Refill Requests
If you need a refill for one of your prescriptions, please leave a message on CRG’s 24 hour medication refill line at (317) 575-9111, Option #6. Please leave the following information in your message:
- Your name and if different, the patient’s name
- Daytime phone number where you can be reached
- Medication and current dosage
- Provider’s name
- Date of the next scheduled appointment
Please indicate if you would like to pick up the prescription, or if you would rather have it mailed. If your medication can be called into the pharmacy, please provide your pharmacy’s name and telephone number. Please allow five days for mailing prescriptions and two days for pick up.